Since the pandemic, online therapy has become an increasingly popular way to get support — and for good reason. Online therapy can offer more accessibility and convenience than in-person therapy, which can be essential for people with busy schedules, or who are in need of immediate support.
In this article, we’ll cover how effective online therapy is, the few disadvantages to be aware of, the benefits of online therapy, and how to assess whether online counseling is right for you.
Is online therapy effective?
If you’re someone who’s new to therapy altogether, or just new to online counseling, you might be wondering if digital mental health support is actually effective. Here’s the good news: Research shows that online therapy is just as effective as face-to-face therapy.
Does online therapy help treat common mental health conditions?
Online therapy is a great option for people who are struggling with some common mental health conditions and mood disorders.
For many people who have mental health concerns like depression or PTSD, online therapy offers a flexible and supportive environment that has been shown to be just as effective as in-person care.
8 key online therapy benefits
Both in-person therapy and online therapy offer different advantages. However, online therapy, specifically, is typically more convenient and accessible — and is often preferred because of it.
The top benefits of virtual therapy include:
1. Increased accessibility
According to research, many Americans, given where they live, have trouble receiving mental health care. Traditional therapy, which often requires in-person meetings, can be restrictive: For those that live in rural areas, for example, finding and commuting to a nearby office can be hard, if not impossible.
Online therapy — which anyone can access if they have an internet connection — however, breaks down this barrier. This is especially important for people in remote or underserved areas where mental health professionals might be scarce.
Similarly, for those with mobility challenges or health issues that make traveling difficult, online therapy offers a great solution. By removing the need for physical travel, online therapy ensures that more people can receive the support they need, regardless of their location or physical constraints.
2. Convenience
One of the most compelling benefits of online therapy is its convenience. Scheduling and attending sessions can be done from anywhere with an internet connection, eliminating the need for time-consuming commutes.
For busy people, this is essential: Online therapy’s convenience allows you to seamlessly integrate appointments and support into daily life, whether you’re at home or at work. The ability to attend sessions from the comfort of your own space can reduce the stress and logistical challenges, too.
3. Flexibility
Many therapists provide a range of options for session times, making it easier to find a slot that fits busy schedules.
Additionally, online therapy can be tailored to meet individual needs, with some platforms offering asynchronous communication (such as messaging) in addition to real-time video sessions. This flexibility allows for a more personalized approach to therapy.
4. Privacy
For some individuals, the stigma associated with mental health care can be a significant barrier to seeking help. Online therapy, however, can provide a more discreet way to access support.
Clients can engage in therapy from a private space, which may encourage more people to seek the help they need. The sense of privacy can also make it easier for people to open up about sensitive topics.
5. Cost-effectiveness
Online therapy has the potential to be more cost-effective than in-person therapy. The absence of travel costs and time off work, too, can make it an affordable option..
6. Choice of therapists
With digital counseling, clients are no longer limited to professionals within their immediate geographical area and can choose from a wider selection of specialists who match their specific needs.
Here’s what that means: More choice means that you can better find a therapist who aligns with your goals.
At Two Chairs, 98% of our clients find the right therapist for their needs on the first try — whether they’re looking for in-person or virtual support.
7. Comfort
Traditionally, therapy usually has taken place within a counselor’s office. While lots of these spaces can be inviting and warm, online therapy gives you a chance to engage in therapy from your own personal space — whether that's your bedroom, living room, or somewhere else entirely.
Not only does this maximize comfort, but it can make it easier to open up and participate fully in sessions, too.
8. Therapy communication types
Online therapy offers a variety of communication modes, which can make the therapy journey even more effective.
Some platforms, for example, offer options for phone calls and email, in addition to video calls, too. This variety allows clients to choose the mode of communication that they find most comfortable or effective.
The disadvantages of online therapy
There are lots of advantages to online therapy -— but it's not a fit for everyone. Others might prefer in-person or more traditional therapy, given some of these disadvantages, like:
1. Technology issues
Reliable internet access is essential for online therapy. Technical issues like poor internet connections, dropped calls, or slow speeds can disrupt sessions.
If you want to learn more, check out these tips for a successful online therapy session we share with our clients.
2. Regulatory and licensing restrictions
Therapists are typically required to be licensed in the state or country where their clients reside and are located during the session. This can limit the availability of therapists for clients who are seeking professionals outside where they live.
3. Not suitable for all cases
Online therapy may not be the most appropriate option for individuals with severe psychiatric conditions like acute psychosis or severe bipolar disorder. These conditions often require more intensive, in-person support.
In cases of immediate crises or emergencies, when suicidal thoughts or self-harm are particularly extreme, therapists would ensure clients get the emergency help they need, and then may recommend in-person care to follow up.
How to know if online therapy is right for you
Everyone is different, which means everyone’s preference for therapy is often different too. Once you’ve decided if you need therapy, you’ll want to consider both the pros and cons of online counseling as well as factors like:
- Technology comfort and accessibility: Assess your comfort level with using digital tools for communication and your access to them, as online therapy typically requires familiarity with video conferencing or messaging tools.
- Privacy: Evaluate whether you can maintain a private and secure environment for your online therapy sessions. This includes having a quiet, confidential space where you can speak freely without interruptions.
- Scheduling and flexibility: Consider your scheduling needs and whether the flexibility of online therapy aligns with them. Online therapy often offers more varied scheduling options, which can be beneficial if you have a busy or irregular schedule.
- Type of therapy and therapeutic goals: Consult an expert to understand if the therapy you need can be effectively delivered online. Some therapeutic approaches, such as those requiring physical interaction or in-depth assessments, may be better suited to in-person settings.
- Accessibility to qualified therapists: Consider whether online therapy provides access to specialists or therapists with the expertise you need. Online therapy can expand your options beyond local constraints.
- Costs: Evaluate the cost of online therapy and whether it fits within your budget. Check if your insurance covers online therapy sessions and understand the payment options that are available.
- Personal comfort and preferences: Consider whether you believe you can engage effectively in therapy sessions online. Think about whether the virtual format will impact your ability to connect with the therapist and participate actively in the therapeutic process.
- Emergency and crisis support: Assess your needs for immediate or emergency support. Though there are lots of benefits of online counseling, it may not be ideal for situations requiring urgent intervention or crisis management.
Start online therapy today with Two Chairs
The right online therapy providers can help you achieve your therapy goals, no matter what they are.
With Two Chairs, you can get access to a research-backed matching process, which pairs you with a therapist who’s uniquely experienced and suited to meet you where you are. Safe, reliable, and easy to use, Two Chairs offers both in-person and online therapy that’s tailored for you.
