With insurance, some people pay as little as $0 per session. And most clients pay less than $30 per session after reaching their insurance plan’s deductible.*
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In-network with Aetna, Florida Blue, and Kaiser Permanente in California and Washington State
We’re currently in-network with the following insurance plans:
Co-pays and deductibles for our services are based on your individual coverage.
You may be eligible to have 60-80% of your costs covered by out-of-network benefits. Our out-of-network pricing is available below:
Out-of-network reimbursement is based on your individual coverage.
*68% of clients pay less than $30 per session after reaching their insurance plan’s deductible. This estimate is based on current Two Chairs clients with an in-network plan. There are many exceptions, so please consult your individual plan to make sure we're included in your coverage.
For detailed benefits information, please call the Member Services number on the back of your insurance card or click one of the links above. For questions or a free benefits assessment, contact our Care Coordination team at support@twochairs.com
Two Chairs is proud to provide in-network therapy services for Kaiser Permanente Northern California and Washington members.
If you are a Kaiser Northern California member, please reach out to your insurance company for the appropriate contacts and procedures for entering care
Kaiser Permanente Washington members do not need a referral.
We know that navigating insurance isn’t easy. These are just some of the ways our Care Coordination team can help.
Did you know you may be eligible to have 60-80% of your cost covered by out-of-network benefits? Share your insurance information with us and we'll send you a superbill to submit to your insurance company.
Insurance can be complicated, but we’ll support you throughout the entire process and can answer questions you have related to submitting your superbill.
If you have any questions about insurance before or during your care at Two Chairs, our Care Coordination Team is available 5 days a week to help.
Don't know where to begin with insurance? Contact our Care Coordination team for answers to any questions about using your benefits for therapy at Two Chairs.
If we can’t match you to a therapist that’s right for you and you choose not to engage in care at Two Chairs, we will refund the full cost of your matching appointment.
To be eligible for a refund, you must have attended the matching appointment and been matched with a therapist. However, if you have been significantly delayed in receiving a match, or are unable to be matched based on your needs or preferences for care, you can also request a refund.
Requests for refunds should be made through an email to support@twochairs.com and contain your name, your matching appointment date, and the reason for refund request that mentions or implies lack of satisfaction with the matching appointment and/or references the guarantee. Refund requests must be made within 2 weeks after the consult appointment.
Two Chairs will provide the refund through our payment processing platform (within 1 week after the refund is requested).
Refunds cannot be provided to clients who begin care. Clients who begin care and are dissatisfied after a first appointment can be rematched at no charge to the client; however, attended sessions will not be refunded. We want your experience with Two Chairs to be a meaningful step on your care journey, and we will make every effort to rematch you if you are dissatisfied after starting care.
Two Chairs is an out-of-network provider with most insurance companies. This means that if you have a PPO plan, you may be eligible for reimbursement for a portion of the costs of care once you meet your out-of-network deductible. While we cannot guarantee reimbursement, our Care Coordination team ensures you are not alone in dealing with insurance companies. We’ll help you understand your benefits and we’ll do everything we can to support you through the process. Contact us at support@twochairs.com for more information about your specific plan.
By providing us your most up-to-date insurance information in your Two Chairs profile, we'll have everything we need to get you a copy of your superbill. We encourage you to contact your insurance company directly if you need any support with submitting your out-of-network claim with your Two Chairs superbill.
This depends on your specific insurance plan, out-of-network deductible, coinsurance rate, allowed amount, and the type of medical service you received. Here’s a resource to help you ask your insurance company the right questions: Making Sense of Out-of-Network Insurance Benefits. Reimbursement rates vary widely by zip code, insurance company, and plan type. Please reach out to support@twochairs.com for help understanding your out-of-network benefits, or call us at (415) 202-5159.
On average, it can take anywhere from a few weeks to a few months for claims to be processed, but specific timelines depend on your insurance company and the complexity of your claim. Once the claim has been submitted, the best contact for a status update is your insurance company’s Member Services or your online insurance portal. Member Services phone number can be located on the back of your insurance card.
Yes, you can! Two Chairs accepts FSA/HSA dollars as long as your FSA/HSA card is affiliated with a major credit card. If you would like to use your FSA/HSA card to pay for your care, please enter the payment information when you schedule your initial matching appointment or call us at 415-202-5159 and we can help get you set up. We can also provide you with any necessary paperwork to get reimbursed if your FSA/HSA account doesn’t have an associated debit card. A note that submitting receipts tends to be easier if you are also submitting your claims to your insurance company, and can ensure that you are making the most of your FSA/HSA benefits.
Two Chairs is an out-of-network provider with most insurance companies. This means that if you have a PPO plan, you may be eligible for reimbursement for a portion of the costs of care once you meet your out-of-network deductible. While we cannot guarantee reimbursement, our Care Coordination team ensures you are not alone in dealing with insurance companies. We’ll help you understand your benefits and we’ll do everything we can to support you through the process. Contact us at support@twochairs.com for more information about your specific plan.
By providing us your most up-to-date insurance information in your Two Chairs profile, we'll have everything we need to get you a copy of your superbill. We encourage you to contact your insurance company directly if you need any support with submitting your out-of-network claim with your Two Chairs superbill.
This depends on your specific insurance plan, out-of-network deductible, coinsurance rate, allowed amount, and the type of medical service you received. Here’s a resource to help you ask your insurance company the right questions: Making Sense of Out-of-Network Insurance Benefits. Reimbursement rates vary widely by zip code, insurance company, and plan type. Please reach out to support@twochairs.com for help understanding your out-of-network benefits, or call us at (415) 202-5159.
On average, it can take anywhere from a few weeks to a few months for claims to be processed, but specific timelines depend on your insurance company and the complexity of your claim. Once the claim has been submitted, the best contact for a status update is your insurance company’s Member Services or your online insurance portal. Member Services phone number can be located on the back of your insurance card.
Yes, you can! Two Chairs accepts FSA/HSA dollars as long as your FSA/HSA card is affiliated with a major credit card. If you would like to use your FSA/HSA card to pay for your care, please enter the payment information when you schedule your initial matching appointment or call us at 415-202-5159 and we can help get you set up. We can also provide you with any necessary paperwork to get reimbursed if your FSA/HSA account doesn’t have an associated debit card. A note that submitting receipts tends to be easier if you are also submitting your claims to your insurance company, and can ensure that you are making the most of your FSA/HSA benefits.
